Privacy Policy

1. Introduction: Accurova ("we," "our," "us") is committed to protecting the privacy and personal information of our clients ("you," "your"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our services, including our website and online galleries hosted on Pixieset.

2. Information We Collect:

Personal Information: We may collect personal information that you provide to us, such as your name, email address, phone number, and payment details when you book a session or purchase our services.
Photographic Content: The images we capture during your session, including any metadata associated with those images, are considered personal data.
Usage Data: We may collect information about how you interact with our website and galleries, such as your IP address, browser type, and pages visited.

3. How We Use Your Information

Service Delivery: We use your personal information to deliver the photography services you have requested, including processing payments, scheduling sessions, and delivering images.
Communication: We may use your contact information to communicate with you about your booking, provide updates, and respond to inquiries.
Marketing: With your consent, we may use your images and contact information for promotional purposes, such as featuring your photos in our portfolio or marketing materials.
Improvement: We may analyze usage data to improve our services, website, and user experience.

4. Disclosure of Information:

Third-Party Service Providers: We may share your information with trusted third-party service providers, such as Pixieset, to facilitate our services (e.g., hosting your images in online galleries). These providers are obligated to protect your information and use it only for the purpose of providing the services.
Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process.

5. Data Security: We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmitting or storing data is completely secure, and we cannot guarantee absolute security.

6. Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Images stored in online galleries will be available for a limited time, after which they may be removed.

7. Your Rights:

Access and Correction: You have the right to access and correct any personal information we hold about you. Please contact us to make such requests.
Withdrawal of Consent: If you have given consent for us to use your images for promotional purposes, you may withdraw this consent at any time by contacting us.
Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

8. Cookies and Tracking: Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our website.

9. International Data Transfers: As our services are hosted on platforms like Pixieset, which may be located outside of Singapore, your personal information may be transferred to and processed in countries other than Singapore. We take steps to ensure that your data is protected in accordance with this Privacy Policy and applicable laws.

10. Changes to This Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will take effect immediately upon posting. Your continued use of our services after any changes indicates your acceptance of the updated policy.

11. Contact Us: If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at juliancheung@accurova.com.

By using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

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